This arrived crumpled in the mail with a bent cup because the paper stuffing that usually fills the cups wasn't part of the package. The inside of the cups have straps that look like they were left over from building the loops for the adjustable straps. Unless someone can explain the straps, I feel like someone failed at quality control with this one. I can cut the extra material out but it doesn't change the bent cup. On the plus side, it's true to size. I have contacted customer service, I'm still waiting for a reply.