In-Store Pick Up

Always free,

Shop online and pick up your order at the Penningtons store of your choice!

How it Works

Step 1.

Place your order online

Place your
order online

Choose your items, pick your store, and select "Store Pick Up" when completing your purchase.

Step 2.

Wait for the Ready for Pick Up email

Wait for the Ready
for Pick Up email

You will receive an email from us when your order is ready for pick up at the store you selected.

Step 3.

Pick up your order

Pick up
your order

Visit the Penningtons store you selected, one of our associates will be happy to get your order.

Important Reminders

checkIf you haven't received your Ready for Pick Up email within 24 hours
of placing your order, please check your spam folder.

checkPick up your order within 5 days of receiving your Ready for Pick Up email to avoid order cancellation.

checkBring a government-issued photo ID and your order confirmation email.
Both of these documents are required for an associate to hand you your order.

checkSome stores will be able to offer curbside pick up. If you are interested, call your selected store
in advance to know if they are able to offer the service.

checkIf you can't pick up your order, you can ask someone to pick it up for you.
Make sure to visit our FAQ to see how to proceed.

Find out More

Visit our FAQ to find the answers to all your questions.